Regarding the Processing of Personal Data

Data Controller

This Privacy Notice has been prepared by Dr. Serdar Saraç, operating at Fahrettin Kerim Gökay Cad. 26/3 Hocaalioğlu Apt. (Minibüs Cad. Sahra-i Cedit Bus Stop) Göztepe – Kadıköy / Istanbul, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), to inform data subjects about the processing of personal data.

Personal Data Processed

When you apply to us, visit our website, make an appointment, receive health services, or contact us, your identity information, contact information, health data, appointment and treatment information, payment and billing information, visual records, and other information you provide may be processed.

Health data is considered special category personal data under the KVKK.

Purposes of Processing Personal Data

Your personal data is processed for the following purposes: Personal data is processed for the purposes of providing diagnosis, treatment, and care services; planning and managing healthcare services; managing appointment processes; ensuring patient satisfaction; fulfilling legal and administrative obligations; managing accounting and financial processes; and ensuring the security of the clinic.

Legal Grounds for Processing Personal Data

Your personal data is processed based on the following legal grounds: your explicit consent; necessity for providing healthcare services; necessity for the establishment or performance of a contract; fulfillment of legal obligations; and the legitimate interest of the data controller. Special categories of personal data are processed within the framework of the conditions specified in Article 6 of the KVKK (Law on Protection of Personal Data).

Transfer of Personal Data

Your personal data may be transferred to authorized public institutions and organizations, accounting and financial consultancy service providers, information technology service providers, and, if necessary, legal advisors, only for the purposes stated above. Apart from this, your personal data will not be shared with third parties.

Method of Collecting Personal Data

Your personal data is collected through: Personal data can be collected verbally, in writing, or electronically through various channels such as websites, telephone, email, appointment forms, physical application forms, and similar means.

Personal Data Retention Period

Your personal data is retained for the retention periods stipulated in the relevant legislation and for as long as required by the purpose of processing. Upon expiration of the retention period, your personal data is deleted, destroyed, or anonymized.

Data Subject Rights

In accordance with Article 11 of the KVKK (Personal Data Protection Law); you have the right to learn whether your personal data is being processed, to request information if it is being processed, to learn the purpose of processing, to learn whether it is being used appropriately, to know the third parties to whom it is transferred domestically or internationally, to request correction if it is incomplete or inaccurate, to request its deletion or destruction, and to claim compensation if you suffer damage due to unlawful processing.

You can submit your applications regarding these rights in writing or via email to info@serdarsarac.com. Your applications will be finalized within the timeframes specified in the KVKK.