Privacy and Cookie Policy

Data Controller

This website is operated by Dr. Serdar Saraç, practicing at Fahrettin Kerim Gökay Cad. 26/3 Hocaalioğlu Apt. (Minibüs Cad. Sahra-i Cedit Bus Stop) Göztepe – Kadıköy / Istanbul. Pursuant to the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Dr. Serdar Saraç in the capacity of data controller.

Contact details are as follows:
Phone: +90 216 411 8040
WhatsApp: +90 552 695 8040
E-mail: info@serdarsarac.com

Purpose of Processing Personal Data

When you visit our website, fill out the contact form, request an appointment, or contact us via phone, e-mail, or WhatsApp, certain personal data may be processed. This data may include your name and surname, phone number, e-mail address, message content, appointment request details, IP address, and website usage data.

Collected personal data is processed for the purposes of managing appointment processes, communicating with patients, responding to information requests, improving service quality, ensuring website security, and fulfilling legal obligations. Health data transmitted within the scope of healthcare services is considered special category personal data under the KVKK and is protected in accordance with the applicable legislation.

Legal Grounds for Processing Personal Data

Your personal data is processed based on the legal grounds of your explicit consent, necessity for the establishment or performance of a contract, fulfillment of the data controller’s legal obligations, and legitimate interests requiring data processing. Special category personal data is processed only within the scope of explicit consent or other legal grounds provided by applicable legislation.

Transfer of Personal Data

Your personal data may be transferred, in accordance with applicable legislation and by taking necessary security measures, to authorized public institutions and organizations for the fulfillment of legal obligations, to technical infrastructure and IT service providers, and where necessary to financial advisors. Apart from this, your personal data is not shared with third parties for commercial purposes.

Retention Period of Personal Data

Your personal data is retained for the duration required by the purposes of processing and in consideration of limitation periods stipulated under applicable legislation. Upon expiration of the retention period, your personal data is deleted, destroyed, or anonymized.

Data Security

Dr. Serdar Saraç takes appropriate technical and administrative security measures to prevent unlawful processing of personal data, to prevent unauthorized access, and to ensure the secure storage of data. Data transmitted through the website is protected by reasonable security measures. However, it should be noted that data transmission over the internet may always involve certain risks.

Cookie Policy

Our website uses cookies to improve user experience and analyze website performance. Cookies are small text files stored on your device by the websites you visit. Through these files, site preferences may be remembered, traffic analyses may be conducted, and site functionalities may be improved.

Cookies used on our website may include essential cookies required for the proper functioning of the website, functional cookies that remember user preferences, and analytical cookies that collect anonymous statistical data. Information obtained through cookies is not intended to directly identify you.

You may reject or configure cookies to be deleted by changing your browser settings. However, in such case, some parts of the website may not function properly.

Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you have the right to learn whether your personal data is processed, to request information if it has been processed, to learn the purpose of processing and whether it is used in accordance with its purpose, to know the third parties to whom it is transferred domestically or abroad, to request correction if it is incomplete or incorrectly processed, to request deletion or destruction, and to object to any result arising against you through the analysis of processed data exclusively by automated systems.

You may submit your requests regarding these rights in writing to info@serdarsarac.com. Applications will be concluded within the periods stipulated under the KVKK.

Policy Amendments

This Privacy and Cookie Policy may be updated when necessary. The updated text shall enter into force on the date it is published on the website.